Job Description:

Job Title:  Credit Controller
Hours:      Monday to Friday 37.5 hrs per week - 8.30am-5pm with 60 mins unpaid break - in office every day
Salary:      £27k + £250/month bonus
Location:   West Bromwich

This position is accountable to the Management Accountant and reports on a daily basis to the Credit Control Manager of a small but lovely team.

The post holder will be working within a busy credit control department and will have responsibility for a section of our Accounts Receivable Ledger. They will need to ensure that their accounts are operated in accordance with the Credit Policy, to maximise cash flow and reduce the risk of bad.

Duties to Include:

• Monitor accounts to ensure that credit terms and credit limits are not exceeded and highlight any accounts where credit limits may need modification and discuss with the Credit Control Manager
• Ensure statements are sent out to customers
• Create spreadsheets as and when required or requested by customers
• Complete dunning letter cycle for customers with outstanding debt, from initial chase for settlement of account to passing accounts over to solicitors for collection
• Contact customers via telephone/email regarding collection of their debt
• Deal with any queries raised by customers and liaise with Depots to resolve same, on a day-to-day basis
• Send payment links to customers to pay by card/bank
• Deal with New Account Applications and interpret information provided by Credit Reference Agencies in order to set correct credit limits

Ad-hoc Duties (Assisting Credit Control Manager)

• Completion of month end reporting procedures
• Direct Debit Collections
• Setting up accounts within Autoline Accounting System
• Cash Allocation
• Other ad-hoc duties

The successful candidate should be able to demonstrate,

• The ability to work as part of a team
• Knowledge of working with spreadsheets
• To be able to organise and prioritise their work on their own initiative
• The ability to work under pressure, to work to deadlines with attention to detail
• Have excellent communication and negotiation skills at all levels
• The ability to establish successful work relationships with both internal & external customers

The successful candidate must have some experience of working in a busy Credit Control Department and have a positive approach to work at all times.

Preferably have experience of Autoline computer system (previously Kerridge)

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