Job Description:

Key Account Coordinator / Specialist – Seafreight

Birmingham

£33,000

Company Profile

Key Account Coordinator required for a well-established and successful SME freight forwarding business. This is an excellent opportunity for an experienced Deep Sea Import Operator to join a supportive and professional environment, take on a varied role and develop their career while managing a key customer account.

What’s on offer?

• Office Based
• 25 Days Annual Leave plus Bank Holidays
• Twice-Yearly Discretionary Bonus
• Enhanced Pension Scheme
• Health Scheme Benefits
• Comprehensive Handover & On-the-Job Training

What will you do as a Key Account Coordinator?

• Manage and coordinate Deep Sea Import shipments from booking through to delivery
• Complete and control UK Import Customs Declarations
• Create and manage IPAFFS notifications and CHEDs where required
• Coordinate with customers, suppliers, shipping lines, hauliers and internal operational teams
• Monitor vessel schedules, shipment progress and ETA changes, providing timely updates
• Maintain accurate operational, customs, costing and billing records
• Review commercial invoices, packing lists, bills of lading, commodity information and origin data

What do you need as a Key Account Coordinator?

• Previous experience in Deep Sea Import Freight Forwarding is essential
• Practical experience of completing and controlling UK Import Customs Declarations
• Experience reviewing and processing shipment and customs documentation
• Ability to manage multiple live shipments and competing deadlines

• Confident and professional customer communication skills
• High level of accuracy and attention to detail

Job ID: 11278